Shipping


Shipping Guidelines (Please Read!)

All of our baked goods are made to order, and typically ship within 1-2 business days from when you order is placed. 

Please Note: shipments may experience a slight delay due to COVID-19. 

To avoid further delays and ensure your cookies stay fresh, we recommend selecting UPS 2nd Day Air or UPS Next Day Air Saver (vs. Ground). 

Once your order is shipped, you will receive a confirmation email including your tracking information. Once your order has left our facility it is now in UPS' hands. We are not liable for any lost, stolen, or returned packages. Please keep a close eye on tracking to avoid your package sitting out and being affected by weather!

Prior to placing your order, please make sure your shipping address is correct. We are not responsible for incorrect shipping addresses. All reshipments will incur an additional shipping fee. 

Shopping Local?

Great! If you're in the DMV metro and want to save on shipping (as well as help our environment!), select "Local Pickup" at checkout and instructions on where and when to pick up will be sent in your order confirmation.

If you would still like your cookies delivered but not via shipping, we have a $10 local delivery option as well. If you are within our delivery range, this option will automatically populate at checkout. If you don't see it but are interested in this option, please email info@surprisinglybaked.com for a quote. Local delivery is only offered for orders of $35 or more.